1. Payment at delivery
Unless a different method is expressly shown during the order process, payment is made directly to the courier when the parcel is delivered. Available methods may depend on the courier and destination.
2. Amount due
The amount communicated in the order confirmation is the amount due, including applicable taxes and disclosed delivery charges. Verify the total before payment.
3. Courier options
Some couriers accept cash only, while others may support electronic payment. ShopNestia cannot guarantee a specific method unless it is expressly confirmed for your order.
4. Refused or unpaid deliveries
If a parcel is refused without a lawful reason or payment cannot be completed, it may be returned. We may decline future orders where repeated unjustified refusals cause costs or disruption, subject to applicable law.
5. Refunds
Where a refund is due for an order paid at delivery, we may request the information needed for a bank transfer or another agreed method.