1. Seller
The seller is ShopNestia S.r.l., Corso Lombardia 76, 10149 Torino (TO), Italia, VAT ID IT39150760484. Email: [email protected]. Phone: +39 011 746 2851.
2. Application
These terms govern purchases through ShopNestia sales pages and related channels. By ordering, you confirm that the information supplied is accurate and that you have legal capacity to contract.
3. Product information
We aim to describe products accurately. Images may be illustrative and colours or minor details may vary due to screens, production updates or packaging. Essential characteristics and final price are presented before confirmation.
4. Orders and contract formation
An order is an offer to purchase. We may verify details. The contract is formed when we accept the order or dispatch the goods. We may reject or cancel for unavailability, incorrect pricing, suspected fraud, delivery limitations or another legitimate reason.
5. Prices and payment
Prices are shown in euros and include applicable taxes unless stated otherwise. Unless another method is offered, payment is made to the courier at delivery.
6. Delivery
Indicative delivery is 24–48 hours from processing, subject to destination, courier availability and circumstances outside our reasonable control.
7. Consumer rights
Consumers retain all mandatory rights, including the 14-day withdrawal right where applicable and the legal guarantee of conformity.
8. Customer obligations
You must provide accurate details, be available to receive the parcel, follow product instructions and avoid unlawful or abusive use of our services.
9. Liability
Nothing excludes liability that cannot lawfully be excluded. To the extent permitted, ShopNestia is not responsible for indirect or unforeseeable losses, product misuse or delays outside its reasonable control.
10. Intellectual property
Site content, branding, graphics and layout are owned by or licensed to ShopNestia and may not be commercially reused without permission, except as permitted by law.
11. Law and disputes
These terms are governed by Italian law without depriving consumers of mandatory protections in their country of residence. Competent courts are determined by applicable consumer and jurisdiction rules.